Loop Subscriptions specialists for Shopify

Stop losing the subscribers you already won.

We fix cancel flows, failed payments and win-back inside Loop, so your subscription revenue compounds instead of leaking.

For Shopify brands running subscriptions on Loop. Audit is free and yours to keep.

Loop-onlyOne platform, one focus. We don't dilute across six tools.
Retention-onlyNo ads, no brand design. Just subscriber lifetime value.
Hands-onWork is done by a specialist, not passed down a chain.
Where subscription revenue leaks

Six leaks we find on almost every Loop store.

Most brands have the basics running. The money is in the details nobody opens.

LEAK 01

A cancel flow that's just a button

No reason capture, no matched save offer. Skip, swap or pause would have kept them, but they only saw "confirm cancel".

LEAK 02

Failed payments quietly churning subscribers

Cards decline, retries and card-update prompts barely fire, and revenue you already earned disappears.

LEAK 03

Reminders that train people to cancel

Pre-charge emails that lead with "you're about to be billed" instead of the value they keep.

LEAK 04

One-time buyers never offered a subscription

Post-purchase and checkout moments that could convert repeat buyers are left on the table.

LEAK 05

No win-back after cancellation

Cancelled subscribers get nothing, or the same blanket discount as everyone else.

LEAK 06

Flows that look live but aren't

Broken triggers, drafts and dead automations hiding behind inflated attribution.

What we do

Loop retention, end to end.

Focused work on the parts of the subscriber journey that actually move lifetime value.

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Cancel & save flows

Reason-based flows in the Loop customer portal with skip, swap, pause and frequency options before any discount.

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Failed-payment recovery

Dunning sequences, retry logic and card-update prompts to win back involuntary churn.

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Subscriber lifecycle emails

Onboarding, pre-renewal, refill and loyalty messages built for subscribers, not first-time shoppers.

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Subscribe-and-save growth

Offers, placements and post-purchase prompts that convert one-time buyers into subscribers.

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Win-back & reactivation

Targeted sequences for cancelled subscribers, matched to why they left.

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Retention reporting

Clear tracking of churn, saves, recovered payments and subscriber LTV so you can see what's working.

Why a specialist

Built different from a generalist agency.

Us
Typical agency
Focus
Loop subscriptions and retention
Email, ads, design and everything else
Who does the work
A hands-on specialist
Account manager plus junior team
Starting point
Free audit of your real numbers
Long paid discovery phase
North star
Churn, saves and subscriber LTV
Opens, clicks, attributed revenue
Commitment
Flexible, project or monthly
Long lock-in contracts
How it works

Audit. Fix. Test. Repeat.

Audit

We review your Loop setup, flows and subscriber data to find and size the leaks.

Fix

Highest-value fixes first: cancel flow, failed payments, then the rest.

Test

Offers, copy and timing get A/B tested instead of guessed.

Report

Plain-English reporting on saves, recovered revenue and churn.

Free Loop retention audit

See exactly where your subscribers slip away.

Before you commit to anything, you get a clear review of your Loop setup and a prioritized plan. Yours to keep, whether we work together or not.

FAQ

Straight answers.

Who is this for?

Shopify brands that sell subscriptions through Loop and want to reduce churn, recover failed payments and grow subscriber lifetime value.

Do you only work with Loop?

Loop is our specialty and where we go deepest. That's why we're useful on it rather than average across many platforms.

What do I need to give you for the audit?

Your store URL and, if you're comfortable, view access to your Loop admin. We'll tell you exactly what's needed after you submit the form.

Is the audit really free?

Yes. You keep the findings and the plan, with no obligation to hire us.

How do engagements work?

We can scope a one-off project (for example rebuilding your cancel flow) or ongoing monthly work. We'll recommend one after the audit.

How soon will I see results?

Fixes like save flows and payment recovery can go live quickly, and save rate and recovered payments show up first. Lifetime value compounds over billing cycles, so judge that over months.

Free audit

Find your leaks.

Tell us about your store and we'll come back with your audit.

Thanks, we've got it. We'll be in touch soon.